Services that take weeks, and customers who can see why

Watches are recorded by brand, model, serial number, movement, case and strap, and clocks by type, maker and movement. The price list starts with batteries, pressure tests, glasses and full services for automatic and quartz, and turnarounds run from same day to eight weeks.

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Workbench's Today screen for Mainspring Watch & Clock, a watch and clock repair business

What it fixes

How long's my service taking?

A full service can take weeks. Customers open their status link to see whether it's being serviced or waiting for parts, instead of ringing.

Quote once the caseback's off

Assess the movement, then send a quote for the service or parts. Nothing starts until the customer has approved it from the link you send.

Clocks in the same place

Mantel, carriage and longcase clocks get their own record with maker and movement, so clock work isn't kept in a separate book.

Set up for watch and clock repair from the start

Watch: Brand, Model, Serial number, Movement, Case material, Strap or bracelet

Clock: Type, Maker, Movement, Notes

  1. Booked in
  2. Assessing
  3. Being serviced
  4. Waiting for parts
  5. Ready to collect
  6. Collected

A starting price list. Change anything

  • Battery replacement£8.00
  • Full service, automatic£250.00
  • Full service, quartz£95.00
  • Pressure test£15.00
  • Glass replacement£45.00
  • Strap fitting£10.00

Turnaround presets: Same day, 1 week, 4 weeks, 8 weeks

Workbench's Today screen for Mainspring Watch & Clock on a phone
And on your phone

Less paperwork. More time at the bench.

Choose your trade and Workbench sets itself up for it. Your first 30 days are free, and you don't need a card.