Know which laptop is whose, what's wrong and when it's ready
Computers are booked in by make, model, type, serial number and operating system, with the login password and whether the charger was left with you. The price list covers diagnosis, screens, batteries, keyboards, SSD upgrades and data recovery.
30 days free. No card needed.

What it fixes
Did they leave the charger?
Tick it when the laptop's booked in, so it goes back with its own charger and nobody's left hunting through a box of spares.
What's the password?
Keep the login on the computer's record, next to the serial number and system, so testing after a repair doesn't wait on a phone call.
It needs more than a diagnosis
Once you know it needs a new screen or SSD, send a quote. The customer says yes or no from a link, and you get on with it.
Set up for computer and laptop repair from the start
Computer: Make, Model, Type, Serial number, Operating system, Charger left with us, Password
- Booked in
- Diagnosing
- Waiting for parts
- Repairing
- Ready to collect
- Collected
A starting price list. Change anything
- Diagnosis£35.00
- Virus and malware removal£60.00
- Screen replacement£120.00
- Battery replacement£80.00
- Keyboard replacement£90.00
- SSD upgrade£45.00
Turnaround presets: Next day, 3 days, 1 week, 2 weeks

Less paperwork. More time at the bench.
Choose your trade and Workbench sets itself up for it. Your first 30 days are free, and you don't need a card.